Welcome

Surpass resolves conflict on the first call. Quality conversations create remarkable results.

The Surpass Process

Surpass uses is a one-step solution—a single quality conversation with the customer. Surpass provides supervisors and call center reps who have been trained on a robust call flow. Everyday, Surpass’ proven process increases customer satisfaction and sales.
Learn About Surpass’ Process

Our Services

Surpass provides superior customer contact solutions including inbound customer service, inbound new orders, telemarketing, outbound retention, outbound upselling, inbound and outbound classified ad sales, cold calls, automated message blasts—and more.

View Surpass’ Services

Our Team

The Surpass team has generated millions of dollars in added revenue for clients including the Atlanta Journal-Constitution, Calkins Media, Cox Enterprises, the Dallas Morning News, Freedom Communications, Lee Enterprises, and many others.

Learn about our team

Contact Us

Surpass is a superior customer contact outsource based in Bedford, New Hampshire. We provide our clients with a win-win way to earn a substantial return on investment while dramatically improving their sales, subscriber retention and customer service satisfaction.

Contact Us